Support processes – These are activities necessary for operations that facilitate efficient strategic decision-making.Operations processes – These are the everyday tasks like production, shipping, and receiving.Some of the key areas to consider in business process mapping include the following: You should take process mapping seriously because it has much to do with customer satisfaction and improved efficiency. Keys Processes to Consider in Business Process Mapping
Iso method map full#
By understanding the full scope of your business processes, your organisation can create standardised workflows, identify decision points, and continuously improve its quality management system. It entails creating a “high-level” overview of your operations processes, documenting all processes step-by-step, and creating detailed process maps. Process Mapping in ISO 9001 involves documenting and understanding all the key processes within your business. In this blog post, we’ll dive into the basics of process mapping in the context of ISO 9001.
Through visualising and analysing your company’s processes, you can identify areas for improvement, streamline operations, and ultimately enhance customer satisfaction. Are you looking to improve your organization’s efficiency and effectiveness? Considering implementing a quality management system like ISO 9001 but unsure where to start? One valuable tool that can help is process mapping.
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